creating confidence through comparisons about us

Top Large Volume Online Fax Services with HIPAA Compliance

Screen shot 2014-08-05 at 7.37.01 PM

When you’re choosing the right online fax service for your company, it helps to narrow things down by looking at services based on your specific needs. Fortunately, there are plenty of services out there that offer a range of features. Here, we take a look at large volume fax plans that offer Health Insurance Portability and Accountability Act (HIPAA) compliance. While encryption and security are often included in online fax plans, HIPAA regulations adhere to a specific set of guidelines. The following services offer both large volume plans, and comply with HIPAA regulations.

  • SRFax is a user friendly, HIPAA compliant fax service that will also sign Business Associate Agreements on request. They offer several different pricing plans, the largest of which is the Business 2500 plan that includes 2,500 sent and received fax pages for $39.95 per month or $329.40 per year (effectively $27.45 per month).

SRFax also has a Business 1500 plan that includes 1,500 pages for $29.95 per month or $287.40 per year (effectively $23.95 per month).

For companies that need more than 2,500 fax pages per month, SRFax offers customized plans that are quoted individually via the contact form on their corporate fax solutions page.

SRFax doesn’t charge a setup fee and offers a 60 day free trial to test their services.

  • FaxAge is another online fax provider that offers several large volume plans, all with HIPAA compliance. Its “Toll-Free 1500” plan runs $19.95 per month, and includes 750 incoming pages and 750 outgoing pages for unlimited users. If your business sends a large number of faxes and prefers a toll-free number, this is a good plan.

FaxAge’s “Small Office” plan gives you 5,000 pages in and 400 pages out for $29.95 a month. While that plan is somewhat less flexible than others, it’s a great option if you know you’re only going to be sending a moderate number of faxes compared with what you’ll need to receive.

FaxAge also offers two Unlimited plans: “Unlimited Inbound,” which for $19.95 a month gives you 5,000 incoming pages and 0 outgoing pages, and “Unlimited” for $64.95 a month, which includes 5,000 total incoming and outgoing pages.

All of FaxAge’s plans are HIPAA compliant, and include unlimited storage of sent and received faxes and the ability to preview faxes before sending. Local numbers are available in 48 states, and primary customer support is U.S.-based. However, FaxAge’s plans do not include a free trial, and do include a $5 start up fee.

  • (HelloFax removed their HIPAA compliance option) HelloFax’s “Small Business” plan is HIPAA compliant and includes 1,000 total pages to unlimited users for $39.99 per month, or $33.33 per month with an annual prepayment.

HelloFax’s pros include the ability to eSign documents from your browser, a 30-day free trial, and the ability to preview faxes before sending. Cons include no phone support and no mobile apps, and a relatively high price for the number of pages included in the plan.