creating confidence through comparisons about us

Best Online Fax Services of 2015

Screen shot 2015-10-21 at 4.39.38 PM

If you’re looking for the right right online fax service, it helps to narrow down your choices based on your needs. Here’s our list of top picks within several categories – use it to help you find the right provider for you, and don’t forget to look for exclusive deals through FindAFax.com!

Most Feature-Rich Service: eFax

eFax is the largest online fax service provider, and offers a huge range of plans and features that can work for corporations, individuals, and everyone in between.

While its plans are also pricier than those its competitors offer, perhaps making it better suited to larger companies, eFax has more features than any other provider. Those include:

  • HIPAA compliance (although eFax does not sign a Business Associate Agreement)
  • Mobile fax app for both Apple and Google devices
  • e-signing
  • 24/7 phone support
  • Microsoft Office integration
  • local fax numbers in 50 states

Best Service for HIPAA Compliance: SRFax

SRFax is one of only two providers (FaxAge is the other one) that will sign a Business Associate Agreement as part of its HIPAA compliance policy.

When a fax provider signs a BAA, they agree that they are an organization that performs certain services for a covered entity (such as a doctor’s office) and that they are accountable for protecting the personal health information being transmitted through the service.

While other providers can legally claim they are HIPAA compliant without signing a BAA, experts say it’s safest to use a provider that will sign. Click here for more about BAAs and online faxing.

SRFax offers five business plans ranging from 200 pages to 2,500 per month.

Highest Volume Service: FaxAge Unlimited

FaxAge offers a variety of plans, mostly aimed at small to medium businesses. While it doesn’t allow a free trial, FaxAge does offer high volumes in its plans, including its “Unlimited” plan.

That plan costs $64.95 per month, plus a $5 setup fee. Despite the name of the plan, it comes with some fine print: FaxAge requires that you purchase one line for every 5,000 minutes of monthly fax sending or receiving you make. That comes out to about 1.3 cents per minute on the Unlimited plan. You can add up to three lines, or 15,000 minutes of faxing per month, which costs $194.85 per month. While it’s not truly unlimited, it’s still a good deal for a high volume.

If you need more than three lines, FaxAge has a Carrier plan that is scalable.

Best Value: Nextiva’s Single User Plan

If you pay annually instead of monthly, Nextiva’s single user plan is very inexpensive – $4.95 per month, which includes 1,000 pages per month and up to five users if you sign up through the FindAFax discount link.

If you don’t need a feature-rich service – Nextiva doesn’t have features like e-signing or mobile apps – this is a great choice for a low price.