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A Step By Step Guide To Porting a Fax Number


Screen shot 2015-04-22 at 10.11.20 PMIf you’re interested in signing up for an online fax service but are hesitant because you don’t want to change your established land line fax number, there’s good news: many services allow you to port over your existing fax number. Porting a fax number simply means transferring an existing fax number in to a new provider. That way you’re set up with a new service that saves you the money you were spending on a landline, and no one faxing to you or receiving faxes from you will know the difference.

Here’s what that process would look like.

To quickly learn which online fax services offer fax number porting, visit FindAFax’s  Internet fax list page and select the feature filter box marked “fax number porting.” This will automatically rule out any services that don’t offer that feature.

You can get a closer look at the differences between each company and plan by clicking the “mark to compare” box beside each service provider, for up to five comparisons at a time. You then can see individual plans side by side, like this:

Screen shot 2015-04-22 at 9.28.03 PMOnce you’ve browsed the information about each provider and selected the one you want to sign up with, click the red “visit website” button to go to that provider’s site and sign up.

Depending on the provider, you might be able to sign up with a free trial, or go directly to whichever plan you’ve selected. Either way, you’ll be asked to provide your payment and contact information to get started. Once you’re signed up, you should contact customer support to start the process of porting your existing fax number, either by phone, email, or a chat. Many services will initiate the offer of a chat to answer questions during the signup process.

Let the provider know that you want to port your existing fax number into the service. The representative will request your number and will verify that it is portable before setting up the porting. Typically, in order to port an existing number into a service, you must first verify that the number is eligible for transfer, and that transferring the number won’t affect other services or contractual agreements you have with your current provider.

You might be asked to fill out a request form, but the new provider will handle the actual transfer. The process may take up to a few days, after which time you’ll be notified that the porting is complete. And then you’ll be up and running!