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eFax: Review & Comparison

eFax Review Summary: eFax is the biggest brand in the online fax industry. If you're willing to pay a 50% premium for the stability that comes with buying from the largest online fax company, eFax (owned by publicly-traded, j2 Global) is unquestionably the safest bet. The service also happens to offer the most features as well as the most robust apps. However, if you want to save money and don't need all the features (like HIPAA compliance), you have some other options like the ones in the comparison below.

eFax Review Details, Pros & Cons:Scroll Down or Click Here

 

Compare eFax "Plus" Against Top Competitors






  • Mouse over icons for more info
  • Fax Company
    & Plan Name

  •  
  • Price
  • w/ Annual Discount
  • Pages Included
  • Hidden Fees
  • Startup Fee
  • Users in Plan
  • Send Faxes By Email
  • Toll free number
  • Overage Cost
  • US-based support
  • Free Trial Period
  •  
  • eFax service
    HIPAA Fax TechnologyiPhone FaxingMobile Fax App AndroidVOIP and Online Fax Serviceonline faxing helpesigninternational fax number
  • eFax
    Plus

  • Visit Website
  • $16.95 / month
  • $14.13 / month
  • 150 in / 150 out
  • None
  • Free
  • 5
  • Yes
  • Free
  • $0.10 / page
  • Yes
  • 30 days
  • MetroFax online fax service
    iPhone FaxingMobile Fax App Androidinternational fax number
  • MetroFax
    Essential

  • Visit Website
  • $7.95 / month
  • $6.63 / month
  • 500 total
  • None
  • Free
  • 10
  • Yes
  • Free
  • $0.03 / page
  • Yes
  • 30 days
  • RingCentral online fax
    HIPAA Fax TechnologyiPhone FaxingMobile Fax App AndroidMobile Faxing App BlackberryVOIP and Online Fax Serviceonline faxing helpinternational fax number
  • RingCentral
    Fax 700

  • Visit Website
  • $8.89 / month
  • $7.11 / month
  • 700 total
  • None
  • Free
  • 30
  • Yes
  • Free
  • $0.06 / page
  • No
  • 30 days
  • Nextiva online fax comparison
    VOIP and Online Fax Service
  • Nextiva
    Single user

  • Visit Website
  • $8.95 / month
  • $4.95 / month
  • 500 total
  • None
  • Free
  • 5
  • Yes
  • $9.95
  • $0.03 / page
  • Yes
  • 30 days
  • MyFax internet fax review
    iPhone FaxingMobile Faxing App Blackberryonline faxing help
  • MyFax
    Best Value

  • Visit Website
  • $10 / month
  • $9.17 / month
  • 400 in / 400 out
  • None
  • Free
  • 5
  • Yes
  • Free
  • $0.10 / page
  • Yes
  • 30 days
 

Compare eFax "Pro" Against Top Competitors






  • Mouse over icons for more info
  • Fax Company
    & Plan Name

  •  
  • Price
  • w/ Annual Discount
  • Pages Included
  • Hidden Fees
  • Startup Fee
  • Users in Plan
  • Send Faxes By Email
  • Toll free number
  • Overage Cost
  • US-based support
  • Free Trial Period
  •  
  • eFax service
    HIPAA Fax TechnologyiPhone FaxingMobile Fax App AndroidVOIP and Online Fax Serviceonline faxing helpesigninternational fax number
  • eFax
    Pro

  • Visit Website
  • $19.95 / month
  • $16.63 / month
  • 200 in / 200 out
  • None
  • Free
  • 5
  • Yes
  • Free
  • $0.10 / page
  • Yes
  • 30 days
  • MetroFax online fax service
    iPhone FaxingMobile Fax App Androidinternational fax number
  • MetroFax
    Value

  • Visit Website
  • $12.95 / month
  • $10.79 / month
  • 1000 total
  • None
  • Free
  • 10
  • Yes
  • Free
  • $0.03 / page
  • Yes
  • 30 days
  • Nextiva online fax comparison
    VOIP and Online Fax Service
  • Nextiva
    Small Business

  • Visit Website
  • $17.95 / month
  • $12.95 / month
  • 1000 total
  • None
  • Free
  • 5
  • Yes
  • $9.95
  • $0.03 / page
  • Yes
  • 30 days
  • RingCentral online fax
    HIPAA Fax TechnologyiPhone FaxingMobile Fax App AndroidMobile Faxing App BlackberryVOIP and Online Fax Serviceonline faxing helpinternational fax number
  • RingCentral
    Fax 1000

  • Visit Website
  • $17.99 / month
  • $12.99 / month
  • 1000 total
  • None
  • Free
  • 30
  • Yes
  • Free
  • $0.05 / page
  • No
  • 30 days
  • Fax87 digital fax
    HIPAA Fax Technologyinternational fax number
  • Fax87
    Best Choice

  • Visit Website
  • $9.99 / month
  • $5.99 / month
  • 1000 total
  • None
  • Free
  • Unlimited
  • Yes
  • $1.00 / month
  • $0.08 / page
  • No
  • 15 days
 

eFax Review 2014

eFax is the largest provider of online fax services in the world and offers plans and features that accommodate corporations, individuals and everything in between. However, if you need an online fax service for a single user or small business, you will find eFax to be relatively expensive. Compare eFax pricing and features to their top competitors here.

eFax's entry level plan, eFax Plus, is $16.95/ month and includes 150 sent and 150 received pages per month. Most of eFax's competitors offer at least as many pages for $10/ month or less. Furthermore, those same companies typically offer a single, combined number of sent and received pages, allowing you to use them however you need (eg: 300 pages sent OR received per month, rather than 150 sent and 150 received).

eFax is one of the most feature rich online fax providers in the world. All of their services offer a HIPAA compliance setting (though they will not sign a Business Associate Agreement), offer iPhone and Android apps, the ability to eSign documents and fax them back and Microsoft Office integration. They are the only company to offer ALL of these features in a single service. RingCentral doesn't offer eSigning, but offers the rest of those features for about half the price and includes more than double the pages per month.

eFax offers a 30 day free trial of their service, but one of the most blogged about issues with eFax is their cancellation policy. You cannot cancel the service on their website, but, instead, you must call customer support. This practice is actually fairly common for web services companies, but it is a bit of a hassle. Just make sure that you receive an email confirming your cancellation after the call.

    Pros
  • 30 day free trial
  • Local fax numbers in 50 states
  • Unlimited storage of sent & received faxes is included
  • Gives a preview of faxes before sending (only available using eFax Messenger software- NOT Mac Compatible)
  • Primary customer support based in North America
  • 24/7 Phone support
  • eSign documents from your browser
    Cons
  • The month to month plans range from 5 to 5.7 cents per page, which is a poor value
  • Less flexibility due to separate outgoing and incoming page allocations
  • Expensive overage rates
  • eFax Messenger, which provides advanced functionality like custom cover pages & fax previews, is not Mac Compatible

Click here for in-depth information about eFax

eFax service
HIPAA Fax TechnologyiPhone FaxingMobile Fax App AndroidVOIP and Online Fax Serviceonline faxing helpesigninternational fax number
Visit Site
Price: $16.95 / month
Pages Included: 150 in / 150 out
Users: 5
Free Trial: 30 days
Summary:

eFax Plus is the cheapest plan offered by eFax. eFax is the largest provider of online fax services & is feature rich, but it is relatively expensive.

4
eFax service
HIPAA Fax TechnologyiPhone FaxingMobile Fax App AndroidVOIP and Online Fax Serviceonline faxing helpesigninternational fax number
Visit Site
Price: $19.95 / month
Pages Included: 200 in / 200 out
Users: 5
Free Trial: 30 days
Summary:

eFax Pro offers 100 more pages than eFax Plus for a slightly higher price. The service is feature rich and reliable, but this plan is expensive.

2