selecting a fax service the easy way about us |  buyer's guide

DON'T WASTE MONEY on an overmarketed online fax service!

Use our comparison chart below to see an "apples to apples" comparison of the top online fax services or use our Popular Comparisons to view the best plans for specific features.

  • Most Popular Fax Services

  • Price
  • w/ Annual Discount
  • Pages Included
  • Hidden Fees
  • Startup Fee
  • Users in Plan
  • Send Faxes By Email
  • Toll free number
  • Overage Cost
  • US-based support
  • Free Trial Period
  • RingCentral online fax
    iPhone FaxingMobile Fax App AndroidMobile Faxing App BlackberryVOIP and Online Fax Serviceonline faxing helpesigninternational fax number
  • RingCentral
    Fax 700

  • Visit Website
  • $8.89 / month
  • $7.11 / month
  • 700 total
  • None
  • Free
  • 30
  • Yes
  • Free
  • $0.06 / page
  • No
  • 30 days
  • MetroFax online fax service
    HIPAA Fax TechnologyiPhone FaxingMobile Fax App Androidinternational fax number
  • MetroFax

  • Visit Website
  • $7.95 / month
  • $6.63 / month
  • 500 total
  • None
  • Free
  • 10
  • Yes
  • $1.00 / month
  • $0.03 / page
  • Yes
  • 30 days
  • Nextiva online fax comparison
    HIPAA Fax TechnologyVOIP and Online Fax Service
  • Nextiva
    Single user

  • Visit Website
  • $8.95 / month
  • $4.95 / month
  • 500 total
  • None
  • Free
  • 5
  • Yes
  • $9.95
  • $0.03 / page
  • Yes
  • 30 days
  • eFax service
    HIPAA Fax TechnologyiPhone FaxingMobile Fax App AndroidVOIP and Online Fax Serviceonline faxing helpesigninternational fax number
  • eFax

  • Visit Website
  • $16.95 / month
  • $14.13 / month
  • 150 in / 150 out
  • None
  • Free
  • 5
  • Yes
  • Free
  • $0.10 / page
  • No
  • 30 days

About Online Fax Services:

Once you use an online fax service, you will never consider the traditional method again. These services are cheaper, more secure and more convenient than their nearly extinct counterparts. When you sign up for an online fax service, you will be given a dedicated phone number (local or toll free). When some sends a fax to that number (from either a traditional fax machine or another online fax service) that fax will be forwarded to your email inbox. You can also send faxes using these services through your email, a smartphone app (if they offer one) or by logging into the fax provider's website.

Different online fax service providers offer different features, pricing, and customer service options, but each service provider will typically offer the following:

  • A free trial to test the service
  • An "economy" plan, which is enough for most people, costing less than $10/ month and including at least 300 pages/ month: either sent or received
  • A dedicated local number through which you can receive faxes (toll-free numbers are also typically available, but sometimes cost extra)
  • The ability to send and receive faxes both through your email and the company's online interface

When you sign up for an online fax service plan, you'll create an account with the usual credentials like username, password, email address, etc. During this process, you will also select your online fax number. You'll typically be given two or three options: local, 866, 877, 888 toll free, or 800 toll-free (800 numbers are the most expensive). If you choose a local number, make sure that you select by city, not just area code. You'll also be required to enter your credit card information, even if you're signing up for a free trial. Once you complete the purchase, you'll be able to access your account, designate which emails you want to receive faxes, view a received fax or send a fax (this is simply an alternative to sending and recieving faxes through your email), pay your bill, etc.

Impartial and Trustworthy

At FindAFax, our goal is to provide you with the same helpful and unbiased advice we wished we'd had access to when we started our business. To be certain that we are truly objective and unbiased, our research team has absolutely no financial or performance-based incentives to favor any service over any other service. We use these online fax services ourselves, and our commitment is to be 100% honest and 100% helpful for our readers and visitors.

A Message from the FindAFax Team

We've created this site because we are passionate about finding great technology tools that ordinary people can use to save money and be more efficient. The variety of online fax services - not exactly A to Z, but definitely E to R (eFax to RingCentral) - can seem overwhelming. But using them is often fairly simple. Our goal with FindAFax is to communicate clearly about these services so you can take advantage of these useful tools and feel confident that you've selected the one that best fits your needs.

Advantages of an Online Fax Service or "Internet Fax Service":
  • Very inexpensive: Most services are less than $10/ month, and online fax services do not require the expense of a fixed landline.
  • Mobile: Because faxes are received through email, you will be able to receive the fax anywhere you can read your email.
  • More secure: You don't have to worry about a fax coming in and the wrong person picking it up off the machine.
Special Features Offered by Some Online Fax Companies
  • Mobile Apps
  • International Faxing
  • E-Signature
  • Bundled Services
How We Rank Online Fax Services

Before writing reviews, we judge each plan using the same set of standards. This process creates the Pros and Cons that we include on the Overview page for every plan. The chart below contains the criteria that we use:

5% or more prepayment (annual) discount Plan includes hidden fees
Cost of plan works out to 2¢ or less per page Plan has startup fee(s)
30 day or longer free trial Cost of plan works out to 5¢ or more per page
40 or more states with local numbers available Separate outgoing & incoming page allocations
More than 6 months of free fax storage No free trial period of time
Offers a preview of the fax before sending 25 or less states with local numbers available
Incoming & outgoing overage pages cost 5¢ or less Less than one month free fax storage
Customer support is available by phone 24/7 Software download or extra hardware required
Sign documents/faxes in the service’s interface Can’t send faxes by email
Primary customer support based in the U.S. No email delivery confirmation
Provider has iPhone, Android, and Blackberry apps Incoming or outgoing overages are 10¢ or more
Customer support is not available by phone
Plan limits the number of faxes in/out per day
Only one or two email addresses can send faxes
Service has had outage(s) in the past 6 months
Plan offers no outgoing pages
Plan offers no incoming pages
The service does not offer mobile apps